HAKUBA HAPPO-ONE WEBSHOP
The best way to purchase lift tickets at Happo-one ski resort is from the new WEBSHOP.
It is quick, easy and safe!
The SKIOSK is installed at all base areas. You can easily redeem your lift tickets there.
How to purchase lift tickets online
Please acknowledge the following conditions before you purchase lift tickets!
- Lift tickets are non-refundable and cannot be cancelled once purchased.
- Please save the QR code on your mobile phone or print it out in order to redeem a lift ticket at the SKIOSK by scanning your QR code.
-
Buy lift tickets online -
Receive your QR code to your registered email address -
Hold the QR code over the vending machine SKIOSK and your lift ticket will be automatically issued on the day wish to you ski/ride.
The next time you want to purchase a lift ticket, you can recharge your used lift ticket online and go to the lift gate directly without waiting in line!
| Vending machine (redeem and buy lift ticket by credit card) |
Vending machine (redeem only) |
Ticket Office | |
|---|---|---|---|
| Nakiyama 2 | - | 1 (inside Ski School Building) |
○ |
| Adam Gondola | - | 1 | ○ |
| Kokusai | 1 | 1 | ○ |
| Sakka | 2 | 1 | ○ |
| Happo Information center | - | 1 | × |
< Important Information >
- Purchased lift tickets can be used at any time for the specified period.
- Ticket will be activated when you go through a lift gate.
- Purchased lift ticket is non-refundable and cannot be cancelled.
- This system may not be available due to compatibility of the type and version of OS or browser on your mobile phone and computer.
- Please confirm the terms and conditions before purchasing a lift ticket.
- Contract for Lift and Mountain Access, Terms and Conditions of Use
- Go to the sales screen and select your desired lift ticket.
- Proceed to the next step and register to become a member.
a. On the screen of [Create New Customer Account], please insert your name, email address, password and check the agreement box for the term and conditions). After inputting all detail, select [Create an Account] button.
You will receive the confirmation to your registered email address.b. Open the confirmation email sent to your account, select button for
「Confirm Account」
Once you have completed this you will be registered as a member.
Select the shopping cart at the upper right corner in the sales screen then proceed to check out again. - Select the [New Card] for a first-time purchaser and select 「Next」 button.
- Payment is available only by credit card. (VISA/MASTER/JCB/AMEX/DINERS/Discover)
- After payment is complete you will receive a confirmation email for you order.
You will also receive a QR code to your registered email address. QR codes will be issued according to each purchase order you have made. - Click on [show] in your received mail for QR code. The QR code and 8-digit Pick Up code will be displayed. Please keep all your QR codes to redeem lift tickets correctly.
- Please hold the QR code over the vending machine SKIOSK or present the QR code with the Pick Up code to the ticket window to redeem your lift ticket on the day wish to ski/ride.
- If you have not received the email stating your QR code to your mobile phone, please print it out and take it to the ticket window at Nakiyama or Adam Gondola.
- Go to the sales screen, then log in and select the lift ticket you wish and proceed to the Check-out.
- Select [card number input] on the “Card number input” screen and enter the 23-digit number beginning [01] on your lift ticket.
If you are already a member click on “My account”, you can choose 「Add to existing card」 - Payment is available only by credit card. (VISA/MASTER/JCB/AMEX/DINERS/Discover)
- After payment is complete, you will receive a confirmation email for you order.
There is no QR code attached as it has been recharged to your existing lift ticket. - Go directly to the gate with your lift ticket! Don’t forget to bring it!
You cannot pass through the gate without a lift ticket.
- Season passes cannot be used as charge tickets. Please do not charge lift ticket to season passes.
If you don’t plan to reuse your lift ticket, please help us to recycle them
Used lift ticket collection boxes are available at the ticket windows and ticket vending machine areas at the base of the ski area.
Collected lift tickets will be reused after deleting all personal data.
For those who plan to reuse the lift ticket again
At Hakuba Happo-one ski resort, our lifts tickets are made with recyclable material.
Guests do not need to return them after use, you can recharge and reuse them.
Please do not fold or bend the lift ticket, use them carefully.
If you would like to reuse your lift ticket, we recommend you purchase the durable plastic type ticket. Please enquire with the ticket staff at the ticket window directly.
About charging tickets
Season tickets cannot be used as charge tickets. Please do not charge lift ticket to it.
Tickets purchased outside of the Happo Online Shop
There have been a number of cases of purchases from unauthorized websites due to credit card spoofing. Please be aware that you will not be able to use the ticket purchased from fraudulent websites.
Online Ticket Support Desk
Telephone Number: 0261-72-3150( Business Hours 8:00～16:00 )
