Happo Information Center (Certified JNTO) / Hakuba Happo Bus Terminal

八方インフォメーションセンター(JNTO認定 外国人案内所)/白馬八方バスターミナル

The Happo information center is located at the entrance of Hakuba Happo-one, where bus tickets and goods are also sold.
Inside the facility, there is an outdoor clothing and equipment shop, Montbell Room at Hakuba Happo.
Other useful facilities such as ATM, locker and toilets are also available for visitors.

Telephone Inquiries: +81-0261-72-3066

Open hours 8am~5pm
Operation Period Open everyday
Car parking Please use car parking #2 [More Information]
Language English
Facilities Free wi-fi, Multipurpose bathroom, currency exchange machine and more

Pre-advanced trekking and sightseeing lift ticket

Business hours 9:00am - 5:00pm
Ticket purchase period - End of October

Happo Alpen Line Pre-advanced lift ticket

Adult ¥3,000 → ¥2,700
Child ¥1,850 → ¥1,640

Other tickets sold in Hakuba Valley

  • Goryu alpine and botanical panorama ropeway
  • Iwatake gondola lift
  • Tsugaike panorama ropeway

※Advance tickets cannot be reissued or refunded

Local and Highway Bus Tickets

We will update the information after mid-November.

We sell bus tickets below from Hakuba Happo bus terminal.
※Online booking also available ⇒ ALPICO group TEL +81-026-229-6200 (8:00am – 8:00pm)

Routes Operation period Reservation Comparny
Hakuba - Shinjuku Whole year Reservation required ALPICO group
Nagano – Hakuba happo Whole year - ALPICO group
Hakuba Station – Hakuba happo 1st April – 30th November - ALPICO group
Hakuba – Narita airport No operation
in 2020-2021 winter season
Reservation required ALPICO group
Hakuba – Haneda airport No operation
in 2020-2021 winter season
Reservation required ALPICO group
Hakuba – Kyoto / Osaka Whole year Reservation required ALPICO group

Multi currency ATM

There is a Multi currency ATM inside Happo Information Center.
You can use the ATM anytime during business hours.

  • Multi currency ATM offers 12 countries currency exchange ($, €, 元, A$, NT$, etc.)



Happo Information shop opens every morning at 8:00am.
Hakuba’s original goods, clothes, books, postcards and other local and unique souvenirs. You are welcome to come into the Center, have a look and see what you might like to buy as a gift or for yourself before you depart Happo.

Other Facilities and Services

Change room Free (8:00 – 17:00)
Coin lockers 200yen – 400yen (24 hours storage)
small and large lockers are available depending on luggage size
Luggage storage A luggage 800yen / day ※Reservation required
Internet 100yen / 10min
Express home and airport delivery Kuroneko Yamato (Black Cat is a convenient and reliable Japanese delivery company)
※Air transportable

Mont-bell room

  • Mont-bell room
  • Mont-bell room

Mont Bell is an outdoor clothing and equipment shop. We are in the heart of Hakuba at Happo Information Center on the second floor.
In Hakuba, visitors can enjoy a variety of activities such as mountaineering in the summer and snow sports in the winter, and we have all the items to suit your active life. Please stop by if you are in Hakuba and have a look around.

Business Hours 9:30 - 18:00
Operation Period Closed every Monday
Website mont-bell