General Information・Lost & Found

Happo Information Center / Hakuba Happo Bus Terminal

Happo Information Center (Certified JNTO) / Hakuba Happo Bus Terminal

The Happo information center is located at the entrance of Hakuba Happo-one, where bus tickets and goods are also sold.
Inside the facility, there is an outdoor clothing and equipment shop, Montbell Room at Hakuba Happo.
Other useful facilities such as ATM, locker and toilets are also available for visitors.

Telephone Inquiries: +81-0261-72-3066

Contact information for all inquiries.

Open hours 8:00am ~ 5:00pm
Operation Period Open everyday
Car parking Please use car parking #2 [More Information]
Language English
Facilities Free wi-fi, Multipurpose bathroom, currency exchange machine and more

Local and Highway Bus Tickets

We sell bus tickets below from Hakuba Happo bus terminal. (8:00 〜 17:00)
* Online booking also available ⇒ ALPICO group TEL +81-0570-550-373 (9:00 〜 17:00)

Routes Operation period Reservation Comparny
Hakuba - Shinjuku Whole year Reservation required ALPICO group
Nagano – Hakuba happo Whole year - ALPICO group
Hakuba Station – Hakuba happo 1st April – 30th November - ALPICO group
Hakuba – Narita airport 23 December, 2023 - 9 March, 2024 Reservation required ALPICO group
Hakuba – Haneda airport 23 December, 2023 - 9 March, 2024 Reservation required ALPICO group
Hakuba – Kyoto / Osaka Whole year Reservation required ALPICO group



Happo Information shop opens every morning at 8:00am.
Hakuba’s original goods, clothes, books, postcards and other local and unique souvenirs. You are welcome to come into the Center, have a look and see what you might like to buy as a gift or for yourself before you depart Happo.

Other Facilities and Services

Change room Free (8:00 〜 17:00)
Coin lockers 200yen – 1,000yen (Business hours)
small and large lockers are available depending on luggage size
Luggage storage A luggage 1,000yen / day ※Reservation required
Express home and airport delivery Kuroneko Yamato (Black Cat is a convenient and reliable Japanese delivery company)
Happo Information Center
5734-1 Hokujo, Hakuba Village, Azumino Gun, Nagano Prefecture 399-9301
* Luggage storage is available when you send luggage. / Reservation required

Mont-bell room

  • Mont-bell room
  • Mont-bell room

Mont Bell is an outdoor clothing and equipment shop. We are in the heart of Hakuba at Happo Information Center on the second floor.
In Hakuba, visitors can enjoy a variety of activities such as mountaineering in the summer and snow sports in the winter, and we have all the items to suit your active life. Please stop by if you are in Hakuba and have a look around.

Business Hours 9:30 〜 18:00
Operation Period Closed every Monday
Website mont-bell