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COVID-19 safety operation measures

When visiting our resort please co-operate with the following basic measures against infectious diseases and keep safe during the COVID-19 emergency situation.
Our resort staff working at our facilities (chairlifts, restaurants, onsens, toilet/restroom and souvenir shops)  have been trained and informed about safety measures in response to further preventing the risk of community infection.
Latest information on Coronavirus disease 2019 (COVID-19) is HERE.

Be aware of the most important things that WE can do to stop the spread of COVID-19
When visiting our resort please cooperate with the following measures to keep safe.
・Disinfect your hands with the alcohol disinfection provided when entering or leaving each facility.
・Please wear a mask. * Staff also wear masks and gloves to prevent infection.


Happo Alpen Line     (Gondola-Alpen quad~Grat quad)
・The gondola will board a limited number of passengers for safe ventilation. Disinfection of the cabin is maintained by staff.
A maximum of 3 passengers are permitted to ride the Gondola at any one time. Each Gondola cabin is equipped with alcohol disinfection.
・We will open the windows and doors of the restaurant facility and sterilize all furniture, benches and machine dispensers. Each cash register is equipped with measures to prevent splash infection.
・The sauna and Jacuzzi will open from June 20. As a measure to prevent coronavirus infection, we will offer two sessions, one in the morning and one in the afternoon, in order to prevent coronavirus infection. Please contact us on ☎0261-72-3280 for the latest information.


Kurobishi Line     (My car/shuttle bus-Kurobishi #3 pair lift-Grat quad) ・Sakka Kitaone quad lift
・Before boarding the lift, please fill in a consent form at the ticket window.
・Disinfect your hands with the alcohol disinfection provided at the entrance to the lift.
・Please wear a mask. * Staff also wear masks to prevent infection.


Shuttle Bus    (Kitaone Kogen~Kurobishi/Happo Information Center ~ Kitaone Kogen)
・We make every effort to open the doors and windows inside the bus to provide adequate ventilation.
・The number of passengers boarding the bus will be restricted, please sit in the designated seats only and respect social distancing.
・Disinfect your hands with the alcohol disinfection provided at the entrance of the shuttle bus.
・Please wear a mask. * Staff also wear masks to prevent infection.


Hakuba Happo Onsen
・All parts of the facility are regularly ventilated.
・Disinfect your hands with the alcohol disinfection provided at the entrance
・Please respect social distancing
・Please wear a mask. * Staff also wear masks to prevent infection.


Snow Peak FIELD SUITE HAKUBA KITAONE KOGEN
We are committed to the following measures to keep our guests, staff and local community safe from the spread of COVID-19.
For more information about our facilities and operation please click on this link

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