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COVID Safety Operation Measures

When visiting our resort please co-operate with the following basic measures against infectious diseases and keep safe during the COVID emergency situation.
Our resort staff working at our facilities (chairlifts, restaurants, onsens, toilet/restroom and souvenir shops)  have been trained and informed about safety measures in response to further preventing the risk of community infection.
Latest information on Coronavirus disease (COVID) is HERE

Be aware of the most important things that WE can do to stop the spread of COVID
When visiting our resort please cooperate with the following measures to keep safe.
・Disinfect your hands with the alcohol disinfection provided when entering or leaving each facility.
・Please wear a mask. * Staff also wear masks and gloves to prevent infection.


Happo Alpen Line     (Gondola-Alpen quad~Grat quad)
・The Gondola will board a limited number of passengers for safe ventilation. Disinfection of the cabin is maintained by staff.
A maximum of 3 passengers are permitted to ride the Gondola at any one time. Each Gondola cabin is equipped with alcohol disinfection.
・We will open the windows and doors of the restaurant facility and sterilize all furniture, benches and machine dispensers. Each cash register is equipped with measures to prevent splash infection.
・The sauna and Jacuzzi will open from mid-June. As a measure to prevent coronavirus infection, we will offer three sessions, one in the morning, one at midday and one in the late afternoon, in order to prevent coronavirus infection. Please contact us on ☎0261-72-3280 for the latest information.


Kurobishi Line     (My car/shuttle bus-Kurobishi #3 pair lift-Grat quad)
・Before boarding the lift, please fill in a consent form at the ticket window.
・Disinfect your hands with the alcohol disinfection provided at the entrance to the lift.
・Please wear a mask. * Staff also wear masks to prevent infection.


CAR PARK INFORMATION
Parking is available near each facility. For more information, please click here .For customers planning to use the Kurobishi Line please adhere to the following.
Heavy vehicles are not permitted on the Kurobishi forest road.
The forest road runs through Happo-one Ski Resort and the local farm, be careful of the dairy cows as they frequently cross the road as they climb up and down the mountain.
Staff will be at the entrance of the parking area to guide you where to park your car safely. If the car park is full, our staff will advise an alternative route and parking area at Happo-one.


Hakuba Happo Onsen
・All parts of the facility are regularly ventilated.
・Disinfect your hands with the alcohol disinfection provided at the entrance
・Please respect social distancing
・Please wear a mask. * Staff also wear masks to prevent infection.


Snow Peak FIELD SUITE HAKUBA KITAONE KOGEN
We are committed to the following measures to keep our guests, staff and local community safe from the spread of COVID-19.
For more information about our facilities and operation please click on this link


GONDOLA FREE SHUTTLE TIMETABLE
Operation period: Saturday, July 17, 2021 – Sunday, August 22, 2021
For more information, please click here


Please install the COVID-19 application 「COCOA」 to register your visit at our resort and switch on the Bluetooth function.

In the future, this will save time and assist in creating a smoother entry to our venue and other facilities. This app is for use in Japan only. Officially provided by the Ministry of Health, Labor and Welfare of Japan (MHLW), this app notifies you of close contact with COVID positive users to help the government and healthcare organizations contain the spread of COVID.

What's New